A broken appliance is one of the most frustrating maintenance issues ahead of you. From refrigerators to microwaves to dryers, handling every repair of appliances interrupts your daily life and makes it impossible to perform normal tasks.
Beginning of the cycle
The process of finding a business that services your type of appliance can present a slight challenge , especially if you are outside a city or are unsure of what specific appliance you need to be serviced. Fortunately, almost all the devices have a manual with your appliance ‘s brand and style.You may find more information at home buyer’s checklist.
If you haven’t kept the manual, the unit itself will have the company logo and serial number on it that you can discover through a quick internet search. Knowing this information can help speed up the process of repairing appliances as well as help repairers understand what to expect when they arrive at your home.
Requesting your call to service
After you have decided what kind of appliance you have, contacting the manufacturer or a trustworthy appliance repair business is the first step toward repairing your appliance. To determine who you should call, you need to assess if the appliance’s warranty is still active or not.
If you have an active warranty, you should first contact the manufacturer, as they can help to reduce or fully cover the repair costs. The manufacturer would then dispatch the repair of the appliance to a preferred servicer. If the warranty for your appliance has expired you can immediately contact your preferred service business.
Meet the Repairer
The contact service business should typically be able to send out a service technician within a couple of days of your call. Knowing what kind of equipment you’ve got will help speed up this process by letting the technician know what kind of parts or tools he ‘d need to carry home.
Try to provide as much information as possible to the technician by giving the make, model number and serial number of the appliance, so that the technician arrives ready to fix your appliance.
Waiting for Pieces
In the event that you were unable to provide the information about the appliance or provided the information but the servicer did not have the required parts on hand, the repair service may need to order a part for your appliance.
A part will usually be ordered and obtained within two business days, so waiting for your part isn’t going to be too long.
The last step in the process of fixing an appliance is the actual appointment itself. Most service companies place a confirmation call the day before the scheduled appointment and provide a tiny window of time to get to your home.
To keep this cycle running as smoothly as possible, make sure that somebody is at home and knows the problems surrounding the appliance. Your technician should evaluate the appliance during the repair process, explain what he or she thinks the problem is and then explain how to fix it. When the repair is complete, the technician can consult with you on the repair.